WRONG SIZE
This is the most frequent reason, as it can sometimes be difficult to match your size when ordering online.
Fortunately, we cover the cost of changing to the correct size.
CANCELED ORDER
If you regret your order, you have 90 days to return it from the time the order is placed. If you want the money back, the return shipping costs of DKK 40 will be set off. when the money is refunded.
*Always remember to get a receipt when handing in the package in the parcel shop, as this is your proof that the package has been sent.
DEFECTS
As all our sneakers are handmade, in rare cases errors occur during production that our quality control does not detect.
If this is the case, you can of course return your sneakers and have a new pair sent to you.